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Live Chat Support - Fri, 06/22/2018 - 11:04
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YouTube now lets you pay $4.99 per month to support your favorite creators [Update] - Ars Technica

Live Chat Support - Fri, 06/22/2018 - 08:49

Ars Technica

YouTube now lets you pay $4.99 per month to support your favorite creators [Update]
Ars Technica
Premieres include special landing pages that essentially let creators build hype for a video that will go live on a certain date and time. Once the video is live, viewers can chat with each other in real time, and creators can use Super Chat for the ...
How YouTube creators are using the platform's Patreon-like channel membershipsThe Verge

all 191 news articles »

How Marketers Can Achieve Omnichannel CX Success - B&T

Live Chat Support - Thu, 06/21/2018 - 14:25

B&T

How Marketers Can Achieve Omnichannel CX Success
B&T
The fastest growing customer support channels are live chat and social media. They outperform other support channels across key performance metrics of CSAT scores, number of re-opens, and first resolution time. More specifically, live chat and Facebook ...

Surprise! Some PC games have ad-tracking software installed - Engadget

Live Chat Support - Thu, 06/21/2018 - 12:04

Engadget

Surprise! Some PC games have ad-tracking software installed
Engadget
A smattering of PC games are tracking where you go and what you do on the internet when you aren't playing. Reddit sleuths have discovered that games including Civilization VI, Elder Scrolls Online, Kerbal Space Program (above), Hunt: Showdown and ...

and more »

Amazon will no longer provide live video chat tech support: Here's why - Daily News & Analysis

Live Chat Support - Tue, 06/19/2018 - 20:57

Daily News & Analysis

Amazon will no longer provide live video chat tech support: Here's why
Daily News & Analysis
Amazon is killing its Mayday service that allowed users to seek help from technicians via live video chat. Mayday video calling service will be discontinued in June 2018, Engadget reported. Amazon is reportedly ending the service because the video ...
Amazon teams with Marriott to put Alexa in hotelsFinancial Times
Amazon - Press Room - Press ReleaseInvestor Relations Solutions
Amazon promises college students two-minute ordersUSA TODAY

all 150 news articles »

AWeber Introduces 24/7 Customer Support - Financial Post

Live Chat Support - Tue, 06/19/2018 - 10:49

AWeber Introduces 24/7 Customer Support
Financial Post
AWeber customers can access 24/7 live chat and email support for help with their account, including getting started, custom template design, setting up advanced tagging and automations, migrating from another provider, connecting to one of our 300+ app ...

Amazon's live video chat support feature for Fire tablets is going away - DigitalCommerce360

Live Chat Support - Mon, 06/18/2018 - 14:49

DigitalCommerce360

Amazon's live video chat support feature for Fire tablets is going away
DigitalCommerce360
Amazon.com Inc. plans to retire Mayday, the video chat tech support feature for its Fire tablets, by the end of the month. The online retailer launched Mayday in 2013 with a lot of hype, prominently featuring the tool in Amazon television ads.The tool ...

Amazon will no longer provide live video chat tech support - Business Standard

Live Chat Support - Mon, 06/18/2018 - 00:53

Business Standard

Amazon will no longer provide live video chat tech support
Business Standard
Amazon will no longer provide live video chat tech support. ANI | Washington [United States] Last Updated at June 18, 2018 13:20 IST. Tiny URL Add to My Page Print Email. AddThis Sharing Buttons. Share to Facebook Share to Twitter Share to Google+ ...
Amazon ends Mayday live video customer support on Fire tablets, five years after high-profile rolloutGeekWire
Amazon.com Help: Mayday: Get Help on Your Fire HDX 8.9Amazon.com

all 24 news articles »

Dealerships need chat feature tailored to fixed ops - Automotive News (blog)

Live Chat Support - Sun, 06/17/2018 - 21:07

Automotive News (blog)

Dealerships need chat feature tailored to fixed ops
Automotive News (blog)
CarChat24, also based in Florida, provides live chat support service and software for dealerships. When I checked, there were 15 reviews by dealers on its corporate website. Just one mentioned the use of chat to help a dealership improve its parts and ...

Amazon ends Mayday live video customer support on Fire tablets, five years after high-profile rollout - GeekWire

Live Chat Support - Sat, 06/16/2018 - 10:32

GeekWire

Amazon ends Mayday live video customer support on Fire tablets, five years after high-profile rollout
GeekWire
The use of live video chat with a human rep was a notable departure from the trend toward automated support, and no doubt much more costly. In the years since the rollout of Mayday, Amazon has been investing heavily in its Alexa voice assistant, which ...

Global Live Chat Software Market Analysis & Industry Forecast 2017-2023 - ResearchAndMarkets.com - Odessa American

Live Chat Support - Mon, 06/11/2018 - 05:40

Global Live Chat Software Market Analysis & Industry Forecast 2017-2023 - ResearchAndMarkets.com
Odessa American
It enables real-time communication between two users through a connected device, which is appropriate for low to moderately complex product support. Live chat software is based on client server model, which allows client to start session after logging ...

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